Disneyland® Paris - Contact Us

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First Name

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Nature of Inquiry

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Order Number (optional)

Describe the issue

I no longer have my Disney PhotoPass™ ID or runDisney bib number

I added one or more Disney PhotoPass™ IDs or runDisney bib numbers to my account but not all of my photos appeared

I'm unable to add a Disney PhotoPass™ ID or runDisney bib number to my account

Disney PhotoPass™ Card ID

Providing an order number or Disney PhotoPass™ ID may expedite your request. If not known, enter "LOST".

Enter a Disney PhotoPass™ ID that is missing photos. If entering multiple IDs, separate by commas. If not known, enter "LOST".

Venue

Start date of photos

End date of photos

People in photos

Location of missing photos

If you are missing photos from multiple locations, please describe them in the comments area below.

If needed, provide an attachment to help us with your request.

Provide the names of all Disney Characters in missing photos.

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Characters

Provide additional details to aid us in our search - the more information provided, the better we can help. Include age, gender, color/type of clothes worn, distinguishing features and any other information you think will help us locate your photos. Please include dates, approximate times, and locations missing images were taken. In addition, please include any other identifying numbers or codes that might assist us regarding accessing images online.

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